Last Updated: 9 August
1. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, telephone number, payment information, and reservation details.
- Automatically Collected Information: When you visit our website, we may collect information about your device and usage, such as your IP address, browser type, operating system, and other technical details.
2. How We Use the Information
- Service Delivery: To provide you with our services such as room reservations, dining experiences, and customer support.
- Communication: To communicate with you about your reservations, services, promotions, and newsletters.
- Improvement: To analyse user preferences and improve our services.
- Security: To ensure the safety and security of our website and services.
3. Information Sharing and Disclosure
- We do not sell or rent your personal information to third parties.
- We may share your information with service providers who assist us in providing our services.
- We may disclose your information if required by law or in good faith belief that such action is necessary for legal processes.
4. Data Security
- We implement appropriate security measures to protect your information.
- While we strive to protect your personal information, no system can be entirely secure, and we cannot guarantee its absolute security.
5. Your Rights
- You can request access to, correction of, or deletion of your personal information.
- You can opt-out of promotional emails or communications at any time.
- You may have additional rights under local data protection laws.
6. Links to Other Websites
7. Changes to this Policy
8. Contact Us
Phone: 01983 564062
Address: Union Street, Ryde, Isle of Wight, PO33 2LG, UK